Director of Risk Management

The Director of Risk Management, working closely with the Risk Management Committee, Chief Administrative Officer (CAO), and other firm Directors will be responsible for the design, proposal and implementation of operational risk control strategies and systems that meet the business needs of the firm. They will directly supervise the Conflicts and Compliance Manager and the Director of Records.

Job Summary:

Business Operations

  • Working with the CAO, reviews and maintains all firm insurance policies including the timely and accurate completion of renewal applications (excluding employee benefits coverage) with the firm’s insurance agents.
  • Maintains Business Continuity plans (“BCDR”) while providing training and recommendations. Works on annual updates and testing of plan set forth in the procedures. Solicits feedback, follows up on areas of failures and provides reports to CAO on testing and actual disruption results.
  • Conducts oversight and analysis of current vendor services and contracts for administrative and client service departments.

Records

  • Makes recommendations regarding appropriate systems and procedures for records management policies. Works with Records Department to implement once adopted.
  • Oversees storage and retrieval of client documents including all original estate planning and trust documents and insures accurate creation and maintenance of electronic estate planning document files
  • Develops and reviews comprehensive file retention and destruction policy.
  • Oversees proper use of various content management systems including the firm’s document management system, records management system, and any other content repositories.

Conflicts and Compliance

  • Supervises the development, implementation and monitoring of a robust conflict of interest management and client intake program.
  • Identifies and makes recommendations regarding policies, procedures and technical changes that mitigate potential risks associated with the intake of new and potential business.

Library Services

  • Reviews all library services and works with library vendor and attorneys who regularly access library to evaluate continued need for various publications.
  • Inputs specific publications into Accufile library databases and distributes as directed.

Position Requirements:

  • Bachelor’s Degree in Insurance/Risk Management, Finance, Business Administration, or other relevant degree with a preference for advanced education including MBA, JD or other.
  • Ten years plus of previous related risk management, insurance brokerage, underwriting and coverage or consulting.
  • Strong communication skills
  • Critical thinking, process, and organizational skills with thorough attention to detail.
  • Ability to develop critical insights and make strategic recommendations based upon relevant metrics.
  • Structured project management skills.
  • Ability to deliver projects on-time and with the highest level of quality.
  • Ability to identify key operational performance drivers and flexibility to support clients with a broad array of issues.
  • Core accounting knowledge and impacts of risk on financial and operational results.
  • Strong insurance marketplace relationships, preferred.

About Hemenway & Barnes LLP:

Hemenway & Barnes LLP is a law firm specializing in the preservation and management of the personal, business, family, and financial assets of its clients. As one of the oldest firms in New England, the people at Hemenway & Barnes have earned a long-held reputation as premier trustees, advisors and attorneys.

Hemenway & Barnes is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, sexual orientation, gender identity, age, veteran status, disability status, or any other applicable characteristics protected by law.

We encourage applications from a diverse pool of candidates and base employment decisions on business needs, job requirements, and individual qualifications.